The visitor who couldn't swim, called the tour description misleading though it mentions that participants should know at least some light swimming.
If you enroll for a game of cricket and show up without a helmet and pads and then complain of being hit by a ball, then you might be very rightly asked, "Who are you kidding?" Common sense is sometimes not that common in people and the virtual world proves it every day. This became evident in a one-star review on TripAdvisor that gained people's attention. In the review, an unsatisfied snorkeling tour participant cribbed about not having been informed beforehand that swimming was a required skill.
The annoyed individual reportedly booked a snorkeling tour with Hawaii's sacred Green Hawaiian Sea Turtles, reports Bored Panda. After the tour, he took to TripAdvisor's review section to rant about the supposed "misleading information" he'd received regarding the trip.
He wrote in July 2021: "The tour description is misleading. It does not state that you must be able to swim. After getting into the water, instead of aiding me, the instructor asked me to return, stating that he couldn’t help if I couldn’t swim."
The man clearly did not know what snorkeling entails. His irrational complaint continued as he wrote that if snorkeling required swimming, he should have been told that in advance. He also had the guts to demand a refund for his obliviousness.
Despite his complaints, Trip Advisor's description of the tour actually does inform interested people that they need to know how to swim. It reads, "Priding ourselves on small and local, we will go out in intimate groups of no more than 10 (usually less) and roam Maui's top snorkel destination, The wild reef @Turtle Town with our high-end gear (no leaky masks!). Our professional guides will guide you while you gently swim with Hawaii's sacred Green Hawaiian Sea Turtles (Honu's), chase tropical fish, swim alongside lush coastlines, and hang out as friends as we enjoy the ocean & snap high-quality photos and videos of your crew (free!). First-timers are welcome, but you need to be able to lightly swim. We do provide life vests, and our guides carry floatation boards and are very safety oriented. We will give a detailed briefing on safety, snorkeling tips, and tricks, & do's and don'ts, so no need to worry!"
The word "swimming" is mentioned twice, apart from the line that clearly specifies, "first-timers need to be able to lightly swim." In light of this, the upset customer's complaint about the instructor not helping him is like a child whining about his dad, refusing to carry him on his shoulders. Come on, give us a break.
Reddit users roasted the man mercilessly for his lack of foresight. @Commercial-Push-9066 wrote, "Wow, no excuse for this person! I mean, it should be obvious that you need to be able to swim! But they totally ignored the rules,"
Another Reddit user, @Anonynonimous, drew comparisons to a character from The Office, writing: "Reminds me of when Michael Scott falls into a shallow koi pond and Jim has to 'rescue' him because he won't just stand up LOL."
But the tour owner's response to his rant was the best part of the entire incident. Surprisingly, they remembered who the customer was and called him out for his incapability to read a simple description. They wrote, "You were extremely panicky in the water and were not able to snorkel in 3-4 feet of water. It was unsafe for us to take you into deeper water. Sorry for your bad experience, but, again, it does state you must be able to swim."
Well, all we have to say to the man whose snorkeling dreams remained unfulfilled is: "Read right or stay home."